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DealerPolicy: Remote Manager, Insurance Sales


This is a Full-time position in Portland, OR posted June 19, 2021.

Join a rapidly growing team of professionals in that are out to disrupt and transform the insurance and auto retail industries.

DealerPolicy is looking for a remote-based Client Advisor Manager (Insurance sales) in the Western U.S.

to join its Personal Lines Team who will be responsible for supporting, building and strengthening an already experienced and strong team of licensed P& C insurance agents whileestablishing procedures to increase team effectiveness.About UsDealerPolicy is a leader in the emerging Insurtech sector.

With its seamless integration into the car buying process, the company’s innovative solution enables car-buying customers the opportunity to purchase insurance by connecting them with licensed insurance agents while simultaneously completing the purchase of their new car.

The company delivers these benefits through an industry-first combination of partnerships with car dealers, a growing insurance carrier network, and team of licensed insurance advocates.Job OverviewThe Client Advisor Manager will enjoy working in a busy sales environment where you will lead and manage an insurance sales team of 10-15 people.

You will be responsible for developing a strong team, fostering communication between team members, inspiring growth and establishing procedures to increase efficiency and customer satisfaction.

The ideal candidate will be a highly autonomous, professional, dynamic team player with excellent communication skills.

We are looking for a self-starter that flourishes in a fast-paced environment full of change.RequirementsDaily and Monthly ResponsibilitiesAccomplishes team results by communicating job expectations; planning, monitoring, coaching and praising job resultsResponsible for performance evaluations and monthly quality and productivity profile and feedback to team membersMonitor metrics for team and create corrective processes to meet customer and company needsAdministers performance management, recognition and disciplinary actions on a timely basisPerforms routine call quality reviews on recorded or live calls according to Call Center procedures for Client AdvisorsSet and execute on priorities for self and team based on department strategic goalsImproves quality results by evaluating processes and recommending changes.

Coordinates and enforcing system policies, procedures, and productivity standardsConducts interviews and is involved in the hiring processCoaches, counsels, and motivates team members to maintain a positive and productive work environmentMaintains scheduling, timecards, and validate that all daily work is completed on timePerforms related job duties as assigned and requiredExperience and SkillsBachelor’s Degree or equivalent total professional experience3 or more years of relevant sales supervisory experience within an insurance companyStrong communication skills required (written, verbal and presence within remote-based workforce)Strong leadership skills with ability to inspire, coach, and develop associates into an effective, highly motivated, results oriented teamStrong multitasking computer skills, knowledgeable with Microsoft OfficeAnalyze data and make decisions based on needs of the businessAbility to effectively write and administer monthly and yearly performance reviewsAbility to hold others accountable for department and company standardsAbility to identify points of failure, come up with feasible resolutions, and implements them in a timely mannerBasic knowledge and understanding of P& C insurance industryPrevious experience working in a fast-paced dynamic work environmentBenefitsDealerPolicy offers a comprehensive Benefits Package, which includeMedical & dental insurance401k planPaid time offDiscounted EDGE Sports & Fitness MembershipWide variety of local discountsDealerPolicy is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status as defined by federal, state or local law.