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Flex Community Resource Coordinator (Full Time)


This is a Full-time position in hayward, WI posted October 20, 2021.

Inclusa serves communities across Wisconsin, through the provision of a person-centered and community-focused approach to long-term care services and supports for over 15,000 Family Care Members across its 68-county service region.

For two decades, Inclusa has offered the Family Care benefit to eligible elders and adults with disabilities.

As a values-based organization, devoted to building vibrant and inclusive communities, Inclusa deploys a unique approach to managed care with a focus on the belief in everyone.

With 30+ offices throughout the state and a growing workforce, Inclusa has created a workplace founded on the belief in the strengths, gifts and contributions of everyone, where all people can explore and pursue employment possibilities.

Here at Inclusa, every position is essential in supporting Inclusa’s:Vision: Inclusa empowers people to explore and achieve life’s possibilities.Mission: In order to maximize health outcomes, Inclusa proactively partners with others to build vibrant and inclusive communities that offer people dignity, choice, and connections.Values: Partnership, Respect, Innovation, Integrity, Development, and Excellence.As a Flex Community Resource Coordinator (CRC), you will be responsible for partnering with your fellow colleagues to provide top quality care to our members.

They are looking to you in providing assistance when it comes to living their daily lives.Responsibilities will include the following but not limited to:Learn what is important to the member and support them in achieving itPartner with a registered nurse, also referred to as a Health and Wellness Coordinator, and collaborate on an ongoing basis regarding the member and their planPerform face-to-face social-related assessments for members upon enrollment and at least every 6 months thereafter in the member’s settingCoordinate, schedule and track monthly phone contacts and quarterly face-to-face visitsParticipate in the development and ongoing review and coordination of the member’s plan of careTake the lead in areas related to social, community integration, employment, housing, and non-health related issuesEducate on and promote prevention/wellness and mitigate risk when assessedDocument activity and complete paperwork as requiredTraveling will be required and is eligible for mileage reimbursementThis is a FLEX position and must have availability to travel up to 2 hours from the LOCATION office to support members or responsibilities as assignedWhat’s in it for you by joining the Inclusa team?Flexible employment model: Our core business hours are Monday
– Friday 8:00 am
– 4:30 pm and we encourage local remote work options, that means working where it’s most convenient for you to get the work doneVarious paid time off through accrued PTO time & 10 recognized holidays – Good Friday, Black Friday, Christmas Eve, and New Year’s Eve just to name a few of our unique paid dates off and additional floating holidaysCustomize your insurance needs
– medical, vision, and dental options to fit your familyLife insurance covered 100% by InclusaShort term and long-term disability insurance covered 100% by InclusaFinancial perk – 401K plan is dollar to dollar matched up to 4%Casual dress code policy – dress appropriately per your scheduleOur members – the biggest benefit of all is that you are making a difference by supporting members in your local communityQuestions about this rewarding role?

Contact our Talent Acquisition Specialist, Suzanne Pierce at
• Must have a four-year degree in the Human Services or related field with one (1) year of experience working with our Family Care target populations.
• OR will accept a four-year degree in any other field with three (3) years’ related experience working with our Family Care target populations.
• For this specific role, cannot consider equivalent combination of education/experience due to state contractual requirements.Licenses & CertificationsRequiredDriver’s LicenseEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

41 CFR 60-1.35(c)