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Home Instead: Human Resources Assistant

Home Instead

This is a Full-time position in Buffalo, NY posted October 14, 2020.

Job DescriptionHuman Resources Assistant (Full-Time) HJBW Enterprises, LLC d.B.A.

Home Instead Senior Care Objective : Provides assistance to enhance recruitment and engagement activities for the local franchise office.

Primary Responsibilities : * Reflect the core values of HJBW Enterprises, LLC, (d.B.A.

an independently owned and operated Home Instead Senior Care franchise).

* Answer each incoming call in a friendly, professional and knowledgeable manner * Assist with scheduling and conducting applicant interviews.

* Assist with conducting reference checks, criminal background and motor vehicle check and drug screens on CAREGivers.

* Assist with creating employment records including but not limited to I-9 form, W-4 form and all other employment related documents.

* Assist with CAREGiver orientation and all training including training required to meet Home Instead ® Standards and additional optional training.

* Assist with recruitment and engagement strategies that utilize the 5 CAREGiver needs to promote CAREGiver retention and satisfaction.

* Assist with scheduling CAREGiver annual reviews * Assist with regular performance conversations, accountabilities, and problem resolution.

* Assist with monitoring, mediating, and logging all client and CAREGiver activity utilizing the software system.

* Assist the administrative team with client/ CAREGiver schedule coordination with emphasis on creating high quality matches and extraordinary relationships.

* Assist with preparing and publishing the monthly newsletter within the deadline * Assist with planning and successfully executing CAREGiver meetings * Assist with monitoring compliance for local and federal labor and safety laws including but not limited to EOE, ADA, FMLA, and OSHA * Maintain regular attendance at the office to execute job responsibilities * Demonstrate open and effective communication with the franchise owner, colleagues, CAREGivers, clients and family members.

* Adhere to all company policies, procedures and business ethics codes and ensure that they are communicated and implemented within the team.

* Perform any and all other functions deemed necessary.

Secondary Responsibilities : * Conduct client/CAREGiver introductions as needed * Conduct Service Inquiries and Care Consultations as needed following the consultative sales process * Perform any and all other functions deemed necessary Education/Experience Requirements : * High school diploma or equivalent required.

* Associate& …SDL2017