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Human Resource Services Analyst

Calculated Hire

This is a Full-time position in Louisville, KY posted November 22, 2021.

HR Services Analyst

Calculated Hire is looking to hire an HR Services Analyst to work here in Louisville.

This is located out of Downtown Louisville and is a 4-month contract to hire (with potential extension) opportunity working full-time hours, with no travel required.

This is a great chance for you to join a growing team.

Training may be conducted on-site and virtually and will be hybrid thereafter.


As an HR Services Analyst, you will be fielding calls, responding to emails, and answering inquiries via ticketing system.

You will be handling multiple screens, typing, and handling over the phone inquiries from employees relating but not limited to general HR, payroll, or other sensitive information.

Technical experience is required to be successful in this environment.

You will be researching and collaborating with colleagues to make sure you answer questions correctly.


You will be reporting directly to a manager over seeing this group of 10+ employees.

This is a 40 hour/week position that will be remote with the possibility of resuming in-office at the discretion of the Office Manager.

You will be joining a team with an open environment where you are encouraged to interact with each other, while maintaining a high and correct resolution rate.

Technical experience with ticketing systems and Microsoft Office
Excellent customer service and communication skills
Ability and willingness to learn and be a part of a team environment
Prior experience using dual monitors
BENEFITS OF WORKING WITH CALCULATED HIRE: Previous experience working with this client and placing both permanent employees and contractors.

Direct communication with the hiring manager, which allows us to have a clear understanding of the timeline and move candidates through the interview process faster.

Dedication to keep an open line of communication and provide full transparency.

Calculated Hire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

Job Types: Full-time, Contract

Pay: $17.00
– $19.00 per hour

Dental insurance
Health insurance
Vision insurance
Monday to Friday
Application Question(s):
Have you been in a multitasking environment?
Do you have technical experience with any ticketing systems?
High school or equivalent (Preferred)
customer service: 1 year (Preferred)
Work Location: One location