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Human Resources Assistant

Cross Road Health Ministries Inc

This is a Contract position in Glennallen, AK posted October 4, 2021.

Position Summary: The responsibilities of this position are to assist with providing Human Resource and benefit information to employees. Assist in maintaining all employee personnel files, provider Credentialing files, and other HR related files. Assist by processing, researching, and assisting in analyzing, interpreting, and making recommendations on a variety of human resources transactions. Will maintain human resources related databases and perform a wide range of human resource activities in support of the Human Resources Department.

Essential Duties and Responsibilities, HR Assistant:

  • Maintains job announcements and advertisements for new positions;
  • Receives and records all job applications and notifies candidates of application status;
  • Responds to all personnel inquiries from potential applicants and external agencies in accordance with established procedures;
  • Obtains required information for employment: resume, job application, W-4, I-9 and approved documentation, immunization information, references, and any other need employment paperwork;
  • Processes personnel transactions such as new hire paperwork, benefits information, and related activities as assigned;
  • Coordinates COBRA information upon hire and termination;
  • Assists in obtaining and maintaining current copies of license, DEA, certifications, diploma, and other pertinent information for all providers;
  • Conducts periodic reviews of personnel records to ensure their completeness, accuracy, and purging of necessary information;
  • Files personnel documents a timely manner;
  • Assists in the implementation of employee retention, morale, and welfare activities;
  • Assists in the development and implementation of new human resource processes and new filing and organizational systems;
  • Aids in the training of supervisory/management staff in best practices regarding interviewing applicants and the hiring process;
  • Provides benefit information to new employees and aids in open enrollment activities annually;
  • Maintains confidentiality of CRHM’s personnel and financial information;
  • Aids the Director of Compliance and Risk Management in the completion and filing of compliance reporting and other compliance projects;
  • Other related duties incidental to the work described herein;
  • Complies with all applicable CRHM policies;
  • Actively supports the mission and values of CRHM.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

Education and/or Experience: HS diploma or equivalent. Associates degree in Business, Human Resource or related field preferred. At least 2 years of advanced clerical office experience required, preferably in Human Resources.

Knowledge, Skills, and Abilities:

  • Working knowledge of employment laws, regulations, policies, procedures and programs of human resources;
  • Ability to work independently and as a team member;
  • Ability to maintain confidentially;
  • High professional standards and ethical conduct;
  • Strong organizational and tracking ability;
  • Ability to effectively communicate both verbally and in writing;
  • Ability to provide excellent customer service to both internal and external customers;
  • Ability to proficiently use a variety of software programs including, but not limited to, Microsoft Word, Excel, Outlook, Zoom, and other Microsoft Office products;
  • Skill in operation of common office equipment (copier, scanner fax, printer);
  • Ability to work under pressure and meet deadlines;
  • Ability to organize and prioritize tasks;
  • Ability to remain calm and professional during stressful situations;
  • Ability to read, write and speak the English language clearly.

Physical Demands: The physical demands described here are representative of those that must be met by an office employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel and reach with hands and arms. The employee is frequently required to sit for lengthy time periods, use a keyboard, use a telephone and other office equipment, climb stairs multiple times a day, communicate in both oral and written forms, and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. Lifting items weighing less than 25 pounds is frequently required. Rarely is there a need to lift more than 50 pounds.

Work Environment: The work environment characteristics described here are representative of those employee encounters while performing the essential functions of this job.

Work is performed in a typical medical clinic and business office environment. CRHM is a tobacco-free campus.