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Human Resources Assistant

Distinctive Home & Health Care

This is a Contract position in Bowie, MD posted September 26, 2021.

Role and Responsibilities

I.                   Administration

·        Interacts efficiently with the Senior Management team and the employees in the field.

·        On-boarding of newly hired staff.

·        Setting up interviews and new hire orientations.

·        Filing for the HR department as well as the Management team.

·        Ensure Quality Improvement visits are in accordance with State Regulations.

·        Ensure employee credentialing documents are up to date by auditing and filing as needed.

·        Assist with unemployment and workers compensation claims.

·        Conducts exit interviews.

·        Assist with open enrollment and 401(K) implementation.

·        Complete Open/Close Checklist daily.

II.                 Interviewing & Matching Employees

·        Conducts some interviews.

·        Checks references and keeps written record of such information, and files employee profile applications in the “do not use” file when appropriate.

·        Assistance with placing employees on assignments, including giving those directions to client homes and customer locations (as needed).

·        Makes as much personal contact with employees as required.

III.               Customer Service

·        Ensure that good quality services are provided to all clients/customers and employees.

·        Develop a good rapport with our clients/customers and employees.

·        Sanitize office equipment/furniture daily.

IV.               Care Coordination (As needed – backup to the Scheduler)

·        Fills openings on all existing and new services/cases (as needed).

·        Addresses all changes and issues regarding care coordination which are communicated by the clients/customers to Distinctive Home Care.

·        Attends to the needs of all assignments in a thorough manner, and maintains a good rapport and relationship with the clients/customers as well as the employees.

·        Assist senior management with his/her sales efforts, preparation for marketing events, dispatching circulars, and other activities as deemed necessary.

V.                 Billing/Timesheet Processing

·        Helps employee’s complete timesheets.

·        Contact employee’s to remind them of timesheet deadlines.

·        Processes Change of Status (COS) forms for new hires.

·        Ensures all changes and updates to employees and client/customer files as information becomes available.

·        Files timesheets in accounting office by pay period (as needed).

VI.               Pager/Date Entry & Maintenance

·        Assumes full responsibility of the pager as directed by senior management and ensures that all pages (without exception) are responded to within a period not to exceed 15 minutes (as needed/backup).

·        Prepares before end of day and before end of week to be well equipped in handling no shows and/or new assignments by soliciting dependable and trusted employees to be on standby.

·        Ensures all computer entries are updated and accurate (as needed).

VII.             HR

·        Work in partnership with DHC for all employee relations.

·        Assist with employment & organizational development.

·        Assist in recruitment efforts (as needed).

·        Assist with benefits/open enrollment.

·        Assist with training & development.

·        Maintain timesheet/progress notes (as needed).

·        Perform reference & background checks on all employees.

·        And other duties as assigned.

·        Filing.

Qualifications and Education Requirements

Work Experience & Educational Requirements:

·        Must be a high school graduate or equivalent.

·        Preferred college degree in management services.

·        A complete list of references must be provided and reference checks verified prior to start date.