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Human Resources Generalist


This is a Full-time position in San Antonio, TX posted October 24, 2019.

SWBC has been recognized as one of the Best Companies to Work for in Texas and has an exciting opportunity for the right individual to join an energetic and seasoned team, with an established and expanding national firm.

Headquartered in San Antonio, SWBC is a diversified financial services company providing a wide range of insurance, mortgage, and investment services to financial institutions, businesses, and individuals.

With offices across the country, SWBC is committed to providing quality products, outstanding service, and customized solutions in all 50 states.

SUMMARY This position is the point of contact for a wide variety of workplace issues for employees as well as SWBC leadership within assigned client groups located across multiple worksite locations.

The successful candidate will provide coaching and counseling to employees to help them achieve their goals; find solutions to employee relations issues; proactively identify opportunities for improvement within the workplace; and facilitate resolutions.

This position will also be responsible for recruitment activities associated with the assigned client groups.

To be successful, individual must be highly motivated and able to strike a balance between administrative functions and higher-level responsibilities, while juggling multiple projects and meeting deadlines.

ESSENTIAL DUTIES Serves as point of contact for employees in addressing HR issues and communicating HR policies, procedures, laws, standards and government regulations.

Receives and responds to inquiries regarding employee policies and employee relations issues; provides appropriate coaching and counseling.

Provides problem resolution and conflict management guidance for employees, including policy and procedure review, interpretation, and revision.

Investigates employee relations issues, policy violations and other performance issues, and facilitates appropriate disciplinary action.

Builds and maintains close working relationship with management and supervisors to identify staffing needs, job specifications, job duties, qualifications, and skills.

Performs comprehensive targeted search strategy for qualified candidates via internal databases, job boards, direct sourcing, talent network, schools, professional associations, as well as personal business network.

Screens, interviews, and assesses candidates to measure capability, aptitude, and ensure their qualifications meet open positions.

Negotiates job offers for the most qualified candidate(s).

Assists with development, implementation and administration of employee morale initiatives including Service Award Programs, Employee Retention, Recognition Programs, and Community Relations Programs.

Plays an active role in the management development and performance management initiatives within assigned client group.

Assists with coordination and administration of processing and orientating new employees; ensure accurate completion of required employment paperwork.

Conducts exit interviews; reviews responses to makes recommendations to management for improvement and greater retention of employees.

Participates in development and review of employee performance appraisals, checking for completeness, consistency and compliance with Company salary guidelines.

Assists in monitoring, administering, evaluating, and modifying personnel policies for continuous improvement.

Provides expertise to management regarding local, state and federal employment laws.

Performs all other duties as assigned.

MINIMUM REQUIREMENTS Bachelor’s degree from an accredited four-year college or university required Minimum of (3) three years of experience in the field of Human resource management, with emphasis on employee relations, staffing, and performance management.

SHRM-CP or HRCI-PHR certification preferred.

Proficient Microsoft Office skills, including Outlook, Word, and Excel.

Excellent verbal and written communication skills.

Able to use basic office equipment, including copy machine, personal computer, and fax.

Experience working in Workday, a plus.

Knowledge of federal and state employment-related laws and regulations including but not limited to FMLA, ADA, Title VII, and FLSA Wage & Hour laws.

Strong interpersonal skills needed for working with all levels of management.

Ability to manage multiple priorities, produce excellent work results, and follow through on commitments.

Strong organizational and analytical skills along with good business judgment.

Ability to make recommendations to effectively resolve problems or issues, by using judgment that is consistent with standards, practices, policies, procedures, regulation or government law.

Ability to maintain confidentiality and utilize discretion in sensitive matters.

ADDITIONAL INFORMATION SWBC is a Substance-Free Workplace and requires pre-employment drug testing.

Please note, SWBC does not hire tobacco users as allowed by law.

SWBC offers an excellent employee benefits package that includes: 401(k) with company match, medical/dental, Life, Long Term Disability, Accidental Death and Dismemberment, and Long Term Care insurance policies.

SWBC also provides opportunities for professional growth.

To learn more about SWBC, visit our website at .

If interested, please click the appropriate apply button.

Only those candidates who meet the minimum requirements need apply.