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Human Resources Supervisor 2nd/3rd shift

Ace Hardware Corporation

This is a Full-time position in Prescott Valley, AZ posted February 4, 2021.

Our Company

Can-do attitude? Motivated? Helpful? You’ve come to the right place.

At Ace, we’re a place where you can make an impact. A place where your help is not only wanted, it’s encouraged and celebrated. A place focused on the future, looking for new and better ways to compete in today’s marketplace. A place with an iconic history, a promising future and a competitive spirit. We like to win.

Sound like a place where you’d like to be? But wait, there’s more!

Our people are the foundation of what makes Ace great. We’re looking for the best people to help us fulfill our vision of being the most helpful hardware store on the planet. Join a competitive, fast-paced and friendly work environment and gain a sense of ownership, building on Ace’s continued success, and your own.

Ace Hardware corporation is a retailer-owned cooperative of more than 5,000 independent Ace stores in all 50 states, and 70 countries, with 14 distribution centers throughout North America.  Ace’s distribution network is one of the cornerstones of the corporation’s success.  By utilizing advanced technology and an integrated team approach at our distributions centers nationwide, we’re able to consistently deliver one of the highest service levels in the industry to our retailers.  This commitment to excellence carries through to each employee at our distribution centers. 

As a strategic partner, the HR Supervisor is responsible for driving the HR department goals and objectives in alignment with the overall goals and objectives of the Retail Support Center.  The HR Supervisor serves as a consultant to management on Human Resource related issues. Successful HR Supervisor will act as employee champion and change agent, assesses and anticipates HR-related needs. Communicating needs proactively to the HR Manager, the HR Supervisor seeks to develop integrated solutions, formulates partnerships across the HR function, in both the RSC and Ace Corporate to deliver value added service to management and employees that reflect the business objectives of the organization. This position maintains an effective level of business literacy about the retail support center’s financial position, its goals and objectives and its culture as well as outside trends that may impact the business.  Will provide HR supervision and presence for 2nd and 3rd shifts in the retail support center.


Lead, support and encourage Ace Values: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.

Consult with Retail Support management to assist in providing HR guidance on 2nd and 3rd shift.  Advises management in appropriate resolution of employee relations issues.  Consults with HR Manager to ensure solutions comply with policies and laws.

Conducts thorough employee relations investigations and determine and/or recommend the best corrective action for each situation.  Consults with HR Manager to ensure solutions comply with polices and laws. 

Create a positive employee relations environment which enhances strong employee relations and high-level performance and lead by example.

Provides day-to-day performance management (coaching, counseling, career development, disciplinary actions, terminations, and goal setting).

 Conduct New Hire Orientation, 15/30/45-day new hire check-in’s, stay interviews, STOP observations, and round tables for 2nd and 3rd shift employees

Recruiting for exempt and non-exempt roles, as needed

Provide assistance and management of LOA’s and worker’s compensation claims for 2nd and 3rd shift employees.  

Demonstrate knowledge of current employment laws and maintains compliance.

Responsible for benefits on the 2nd and 3rd shift including, new hire benefits orientation, life events, open enrollment, 401(k), notifications and dr’s notes. 

Reports turnover and trends.

Coordinate the taking of the annual engagement survey on 2nd and 3rd shift.

Assist with the coordination of employee events and events to raise money for the Children’s Miracle Network Hospitals.

Flexible to deal with issues that arise outside of normal business hours.

Other duties as assigned


Bachelor’s Degree in a related field or equivalent experience. PHR/SPHR desirable Minimum 3-5 years progressive HR experience Passionate “does whatever it takes” attitude. Ability to multitask and work well in the high-pressured environment. Excellent communication skills, both oral and written. Outstanding interpersonal skills, with the ability to create effective relationships throughout the organization with both rank & file as well as upper management. Successful and demonstrated HR generalist experience with proven track record in compensation practices, organizational development, employee relations, diversity, performance management, federal and state respective employment laws. Project management skills Proven presentation and training experience, focus group facilitation Solid knowledge and experience with investigative / interviewing techniques Excellent consulting skills Strong conflict management skills Develop strong trusting relationships in order to influence, gain support and achieve results. Effectively envision, develop, and implement new strategies to address business issues. Be self-directed and motivated. Take initiative to identify and anticipate business needs and make recommendations for implementation.

We want to hear from you!
When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven’t, but we’d like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America’s best kept secrets.

Equal Opportunity Employer
Ace Hardware Corporation and its subsidiaries are committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.