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IT Policy Manager


This is a Full-time position in Billerica, MA posted May 28, 2023.

Great opportunity to manage the IT department for this very stable manufacturing company in a booming industry!

This Jobot Job is hosted by: Jon Reid
Are you a fit? Easy Apply now by clicking the “Apply” button and sending us your resume.
Salary: $120,000 – $145,000 per year

A bit about us:

For decades, we have been the partner of choice for manufacturers facing the most complex thermal processing challenges in the Semiconductor industry. As technology has changed, our drive for innovation has remained ahead of the curve, combining old-fashioned diligence with vision for the future. We’re proud that our culture of innovation has resulted in lower cost of ownership, less downtime and higher production for our customers.

Why join us?

  • Long tradition of success and stability
  • Opportunity to join a company with a great reputation in a stable industry
  • Profit Sharing bonuses
  • Matching 401k and above average health insurance
  • Open to Hybrid schedule

Job Details

Job summary

Manages day-to-day operations for Information Technology systems in the US and China. Plans, directs and coordinates activities of IT staff in resolving technical and administrative issues related to the management of Information Technology systems. Oversees administration of all corporate network and computer systems in the US and China. Analyzes and proposes necessary system improvements that will maintain the reliable, effective processing of information.

Essential duties and responsibilities

  • Manages a professional staff of programmers, systems analysts, project managers and systems administrators that supports the business infrastructure and application systems on a global basis.
  • Oversees the development and support of applications in an environment using appropriate database, messaging and programming tools.
  • Manages the administration of engineering design and data management tools.
  • Manages the use and development of the Corporate LAN and WAN keeping the company current with technology trends and benefits.
  • Insures that Corporate LAN and WAN are secure and protected against surreptitious access and malicious activity.
  • Supports global business transaction processing including billing, electronic payments, automated invoicing, sales order processing, service order processing and manufacturing planning required from any location we choose to operate from.
  • Designs, installs, implements and supports network equipment and software. Uses a variety of testing tools and techniques to troubleshoot and resolve complex technical problems associated with the system’s hardware and software.
  • Interfaces with vendors and maintenance providers to service and maintain worldwide network and server environment, will implement necessary measures to limit the system’s downtime, will provide technical support to optimize system performance.
  • Familiarity with Microsoft NT/2000 Server, Active Directory, IIS, MS Exchange and SQL Server.
  • Potential International travel and off-hours support required to maintain systems in offices located in different time zones and repair

Skills and knowledge

  • Considerable knowledge of computer systems, office automation, computer hardware, software applications, and a working knowledge of local area networks (LANs) and VPN-based wide area networks (WANs).
  • Ability to do the following:

Install and operate network operating systems
Maintain existing network systems
Troubleshoot hardware and software problems
Meet project deadlines
Establish and maintain effective working relationships with management and globally dispersed coworkers
Communicate effectively orally and in writing.

  • Demonstrated ability to lead technical computing and information management teams to work collaboratively with IT staff and end users.
  • Strong leadership skills and high energy level capable of motivating others.
  • Excellent communication and interpersonal skills
  • Excellent management skills to manage, coach and mentor others in the IT dept.
  • Minimum 5 years’ experience in administering global LAN and WAN infrastructures.
  • Minimum 5 years’ experience supporting the administration of systems used to develop enterprise-class database application systems.
  • Minimum 5 years’ experience in administering and/or supporting database management systems including Oracle or MS SQL Server.
  • Experience in supporting enterprise-wide information systems and business applications such as CRM, ERP, PDM and decision support systems.
  • Advisable training in systems administration, application development, programming languages, team building, project management, staff management, presentation skills, decision making and problem solving, and CAD administration.
  • Certification and/or additional training in Microsoft server administration and Cisco network management preferred.


  • Bachelor’s Degree in Computer Science or Information Technology or related discipline.

Interested in hearing more? Easy Apply now by clicking the “Apply” button.