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Operational Risk Officer – Human Resources Operational Risk Business Oversight (ORBO)

Wells Fargo

This is a Full-time position in Phoenix, AZ posted June 9, 2021.

Job Description
Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration.

To participate in some selection activities you will need to respond to an invitation.

The invitation can be sent by both email and text message.

In order to receive text message invitations, your profile must include a mobile phone number designated as ‘Personal Cell’ or ‘Cellular’ in the contact information of your application.

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do.

We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo.

It all begins with outstanding talent.

It all begins with you.

As the company’s second line of defense, Corporate Risk
– or Independent Risk Management
– provides independent oversight of risk-taking activities.

Independent Risk Management establishes and maintains Wells Fargo’s risk management program and provides oversight, including challenges to and independent assessment of, the frontline’s execution of its risk management responsibilities.

We manage risk according to the Risk Management Framework and ensure all employees understand their individual accountability for managing risk.

The RoleCorporate Risk
– Operational Risk Business Oversight Officer role is responsible for the independent oversight of front line operational risk management effectiveness of a specific Line of Business.

This role is expected to engage with business and risk resources within the front line to influence and challenge risk management activities and decisions.

This role will develop specific subject matter expertise for Human Resources, will be considered a thought leader and will assist the business oversight leader with all matters pertaining to Operational Risk coverage and oversight.

In this capacity, this role reviews and challenges significant Front Line operational risk program execution, including, but not limited to, business continuity, payments, external fraud, information risk management, safety and physical security, transaction processing and execution, third-party risk management and various risk assessment policies and programs.

The Operational Risk professional in this role will also develop detailed understanding of business strategy, the customer base, products and services and other relevant industry issues, frameworks and emerging risks.

Support leadership and other consultants with execution of the work, documentation, and reporting, as well as leading tactical efforts related to the overall scope of work.

Support relationships with business partners and staff.Specific responsibilities include:
• Oversee and challenge the Human Resource function across all operational risk routines including
– plan, identify and assess, control and mitigate, test and validate, monitor and report
• Perform independent risk assessment of the Human Resource function, inclusive of emerging risks
• Review and challenge of the Human Resource function risk acceptances and new business initiatives
• Use subject matter expertise and industry knowledge to provide independent oversight and credible challenge to the Line of Business’ operational risk management activities
• Engagement with the Control Executive teams, Business Management and Independent Risk teams to promote a strong operational risk culture
• Active engagement in key Human Resource risk governance routines inclusive of strategic planning sessions, governance committees and business reviews
• Oversee and challenge the Human Resource front line across all operational risk routines including
– plan, identify and assess, control and mitigate, test and validate, monitor and report
• Support the Business Oversight Leader with the performance of an independent risk assessment of the Enterprise Functions front line, inclusive of emerging risks
• Understand, review and challenge the Human Resource front line risk acceptances and new business initiatives
• Identify and escalate to business oversight leadership conflicts with risk management results and expected business outcomes
• Influence appropriate risk management prioritization by the front line to enable the business to meet strategic objectives, while meeting operational risk program expectations
• Evaluate cross-program and cross-group analytics to identify opportunities and best practices to influence stronger risk management practices by the business
• Active engagement with IRM risk teams supporting various risk types to ensure appropriate alignment and prioritization
• Develop and deliver oversight content summarizing the results of the independent risk assessment activities
• Develop and maintain relationships with Business Managers, Independent Risk teams, and Group Control Executive teams
• Provide a business-centric view to IRM Risk Programs as needed
• Business engagement to drive and effect change
• Partners with both internal and external stakeholders, including resources from all three lines of defense
• Successfully review and challenge business operational risk management practices and outcomes
• Build and sustain a strong risk culture including a balanced approach through working in cooperation and consultation with all lines of defense across the enterprise
• Leverage experience to bring industry leading standards, practices and tools to the organization
Required Qualifications
7+ years of experience in risk management (includes compliance, financial crimes, operational risk, audit, legal, credit risk, market risk, IT systems security, business process management) or 7+ years of financial services industry experience, of which 5+ years must include direct experience in risk management
Desired Qualifications
Excellent verbal, written, and interpersonal communication skills Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills Strong analytical skills with high attention to detail and accuracy Ability to interact with all levels of an organization Ability to articulate complex concepts in a clear manner Leadership skills including the ability to influence effectively in a matrix environment
Other Desired Qualifications

• Knowledge in Human Resources functions and processes
• Strong interpersonal, influencing, and communications skills with an ability to interact effectively with stakeholders at all levels, and regulators, to include virtual, matrixed leadership experience and the ability to effectively manage and build relationships within the business and enterprise Risk function
• Deep understanding of corporate/business policies and programs
• Flexibility and business savvy to navigate a complex, highly-matrixed organization
• Experience providing reporting and updates to senior-level management
• Experience with risk assessment tools
Job Expectations
Ability to travel up to 20% of the time
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check.

Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits Summary

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