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Payroll Associate

SquarePeg Hires

This is a Full-time position in Sunnyvale, CA posted October 23, 2021.

The Payroll Specialist performs payroll-related functions, including payroll processing, payroll tax compliance, automated timekeeping systems and payroll reporting in a multi-site, multi-state, high-volume environment.

The Payroll Specialist provides excellent customer service to managers and associates and is well versed in payroll compliance, taxes and reporting.

A little about the company:
Fortune’s 100 Best Companies to Work For in 2020
Top company for Women Technologists
Health, Financial, and Family Benefits
Unlimited PTO
Performs payroll-related functions including but not limited to payroll processing, audits and maintenance
Processes payroll(s) for multi-frequency Managed Services clients as scheduled
Performs file imports into payroll system from various sources and reviews and verifies payroll data in a timely manner
Prepares off-cycle payrolls and manual checks as necessary
Escalates non-routine inquiries and issues to Team Lead or Manager
Builds strong partnership with clients by providing superior service
Identifies areas of client dissatisfaction and proposes solutions and coordinates with Team Lead or Manager to resolve
Develops and maintains awareness of SSAE16 requirements and accountable for compliance of each task performed
Maintain discretion and professionalism with team members and clients
Attends and/or facilitates regular client calls
Serve as first point of contact for projects, tasks or issues
Quarter End, Year End, and Open Enrollment assistance and task execution
Associate’s degree (A.A.) or equivalent, 3-5 years related experience, or equivalent combination of education and experience
Quickly and easily adapts to change and shifting priorities with enthusiasm
Actions and words consistently provide positive motivation and influence to their team and other teams within UMS
Understands priorities and what is most important to both internal and external customers
Eagerly meets business opportunities and challenges head-on
Leads by example
Proficient report writing capabilities
Experience with large corporate payroll processing that includes exposure to benefits and 401(k)
Knowledge of multi-state payroll tax laws
Knowledge of Canadian payroll laws preferred
Detail oriented, exhibiting strong organizational, problem-solving, and analytical skills
Proficient using the Microsoft Office Suite of software to include Outlook, Word and Excel
Ability to analyze and resolve problems through effective customer service interface and communication
Ability to understand and follow written and verbal instructions
Ability to deal effectively with a diversity of individuals at all organizational levels
Coordinate multiple tasks simultaneously