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Recruit Universe: Account Manager – Janitorial Floor Care

Recruit Universe

This is a Full-time position in Philadelphia, PA posted June 9, 2021.

We are currently seeking an Account Manager for a leading Janitorial / Facility Services company that can manage a large janitorial contract for 25 retail store locations in the Philadelphia / South Jersey area.The Account Manager will be directly responsible for the overall execution of a floor care maintenance program, customer satisfaction, and quality control for a Janitorial / Facilities Services company in the Philadelphia area.

The Account Manager will report directly to the Account Director of the division.

This is a key role for our client as they continue to grow and expand.

The candidate who will succeed in this role will take a hands-on approach focusing on customer satisfaction and quality.Janitorial Account Manager Duties: Demonstrate effective communication skills and interpersonal skills with all levels of management.Must Demonstrate and maintain an extremely high regard for confidential and sensitive information.Continuous direct contact with Corporate Customer and area Quality Managers.Acts as the Single Point of Contact for all Client issues and related itemsDevelops and executes strategy for delivering quality services for all client locations.Develops corporate relationship and creates quarterly business reviews to drive continuous improvement.Assigns work to staff and should prepare to assume the Quality Assurance Manager position if/and when called upon.Monitors work performance and prepare and/or reviews performance evaluations for assigned personnel.Reviews and evaluates existing programs, services, makes recommendations to client contact and implements or guides implementation of new and/or modified systems and programs.Meets with client contact and customer administrative and supervisory staff, as well as contractors to plan, organize programs, systems policies and/or procedures as it relates to new or modified services.Responsible for driving add on sales of services to new or existing customers in or around their area of responsibility.Monitors flow and quality of work to assure timely completion of workload and adherence to company and facility’s standards and regulations.Participates in client meetings and presentationsInterviews independent contractors to receive and analyze bids as needed for subcontracted services as needed.Janitorial Account Manager Qualifications: Bachelors Degree or equivalent work experience5+ years of management experienceExpertise in floor carePossess a thorough knowledge of contract administration and office proceduresAbility to communicate effectively in written format and oral presentationsAbility to use working knowledge of working environment to meet established goals and objectivesExhibits initiative, responsibility, flexibility and leadershipTravel is necessary (Driving to store or office locations on a daily basis)Janitorial Account Manager Benefits: Competitive compensation packageCar allowanceTravel expensesHealth Benefits401 K matchRECRUIT UNIVERSE is a leader in On-Demand Recruiting.

Our scalable talent solutions can adapt to help our clients reach their staffing goals.

Large, medium or small RECRUIT UNIVERSE has a strategic answer for you complex and evolving needs.