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Resource Manager (Operations PM)- remote location

Clarivate

This is a Contract position in Valley Park, MO posted November 20, 2021.

Clarivate is a global leader in providing solutions to accelerate the lifecycle of innovation.

Our bold mission is to help customers solve some of the world’s most complex problems by providing actionable information and insights that reduce the time from new ideas to life-changing inventions in the areas of science and intellectual property.

We help customers discover, protect and commercialize their inventions using our trusted subscription and technology-based solutions coupled with deep domain expertise.

We now have more than 8,500 colleagues in over 40 countries worldwide, and we work with over 200 partners to deliver value and success for our customers.

Today, Clarivate is a publicly traded company, listed on the New York Stock Exchange under the ticker NYSE:CLVT.

As an Operations Project Manager (Resource Manager) for Clarivate Consulting Services, you will manage the assignments for 75 consultants within a larger professional services team in a dynamic, fast-paced strategic consulting business organization.

Working as an individual contributor on a team of Resource Managers, you will be responsible for a region and/or practice area, serving as a strategic partner to assist the Consulting business organization to achieve our goals/ objectives.

You will be able to strike a balance between keeping our consultants satisfied while also achieving the allocation and utilization goals of the organization.

This includes advising on resource management processes, tools, and techniques, and manage change as needed.

You will identify resource capacity and identify mitigation strategies for resource gaps/ surplus and be able to identify areas to build talent for current and future needs.

You will be responsible for reviewing, approving, and/or denying resource allocations for specific project work, and coordinating resource availability and scheduled amongst a shared resource pool.

Additionally, you will assist the Director of Resource Management in defining performance assessment models to measure the functioning of the Resource Management group.

Responsibilities: Assign consulting staff to client engagements, which includes: assessing the project needs, reviewing available resources and options, and recommending team members that meet the requirements Prioritize staffing decisions based on engagement and specialization requirements, timing constraints, staffing continuity and geographic considerations Review actual and projected resource utilization for projects.

Anticipate availability of team members and proactively decrease the time that people spend unassigned, while balancing the workload of all client-serving individuals Monitor unassigned staff, act as primary point of contact for unassigned staff and proactively identify assignments for these individuals Regularly communicate any changes in personnel on projects, as well as any performance concerns raised by engagement teams Recognize others depend on the Operations Project Manager (Resource Manager) role and set expectations and provide status updates Identify over
– and under-utilized team members and bring in additional resources to balance their workload with their peers Communicate and develop relationships with stakeholders at all organizational levels Manage flex resource pool, identifying new sources for resources when necessary Maintain a repository of individuals skills and match individual preferences and development needs with appropriate client engagements Learn/understand data flows and reports in technical tools Manipulate and analyze data, create charts, etc.

Personality Traits: The ability to stay positive and not surrender A proactive, can-do attitude and work ethic with strong motivation to get things done Empathetic and able to put yourself in someones shoes Willingness to keep learning, ask questions, and work with others to come to solutions think outside the box Take ownership Ability to maintain flexibility and prioritize and proactively manage activities while dealing with ambiguity in an environment with constantly changing priorities Comfortable communicating to others the things they dont want to hear (e.g.

a certain consultant is not available) and managing conflict Able to push back on requests that are not feasible or not in the best interest of the firm Requirements: Bachelor’s degree is preferred 3 to 5 years experience, with a strong preference for experience in a project-based work environment (i.e.

professional services) Strong interpersonal skills
– Confident and outgoing, with a bias towards communicating in-person or over the phone, rather than via email Ability to learn quickly (Clarivate Consulting services/offerings to clients, strengths and weaknesses of staff, internal systems) Demonstrated client service focus and solution orientation with a sense of urgency High attention to detail Proven track record of creative problem solving including strong influencing and negotiation skills Professional demeanor and communications Proficiency with Microsoft Office suite, especially Excel RMCP or PMP certification preferred, but not required by Jobble