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Service And Recruitment/Engagement Coordinator

Home Instead Senior Care

This is a Full-time position in Rockland, ME posted October 20, 2020.

NOW HIRING

Service and Recruitment / Engagement Coordinator

 

Home Instead Senior Care® is looking for an innovative individual who can encourage and inspire others to join us in our mission to enhance the lives of aging adults and their families. This position is responsible for recruiting, hiring, scheduling and managing our caregiving work force. This person needs to be sincerely interested in the development and success of others in a fast-paced and growing organization. This individual must possess excellent presentation skills and be able to make sound decisions in a timely and confident manner. Schedule may be flexible.

The Recruitment and Engagement Coordinator is expected to recruit, screen, hire, train, schedule and engage a staff of CAREGivers in order to provide the highest quality service to clients.

Responsibilities

  • Develop and implement new recruitment strategies online and within the community.
  • Schedule and conduct applicant interviews in an efficient and professional manner.
  • Following the Home Instead Senior Care Standards conduct reference checks, criminal background and motor vehicle check and drug screens on all CAREGivers.
  • Create and maintain all employment records including but not limited to I-9 form, W-4 form and all other employment related documents.
  • Monitor compliance for local and federal labor and safety laws including EOE, ADA, FMLA, and OSHA
  • Schedule and conduct CAREGiver orientation and all training including training required to meet Home Instead® Standards and additional optional training.
  • Develop engagement strategies that utilize the 5 CAREGiver needs to promote CAREGiver retention and satisfaction.
  • Monitor, mediate, and log all client and CAREGiver activity utilizing the software system.
  • Prepare and publish the monthly newsletter within the deadline
  • Evaluate and update all orientation and training materials as needed
  • Plan and successfully execute all CAREGiver meetings
  • Schedule and conduct CAREGiver annual reviews and all supervision including regular performance conversations, accountabilities and problem resolution
  • Create and maintain client and CAREGiver schedules with an emphasis on creating high quality matches and the development of extraordinary relationships.
  • Monitor, mediate, and log all client and CAREGiver activity utilizing the software system.
  • Follow up with all client and CAREGiver issues to ensure their problems are resolved.

Qualifications

  • BA/BS degree in HR or related experience
  • 1+ years experience in Senior Care or home care
  • Experience with care of older adults
  • Effective written and verbal communication
  • Must be proficient in computer use including Microsoft products
  • US Citizen or Green Card holder

Please include a resume in your application submission. For additional questions about the position, please reach out to Cheryl Sheasby (Owner) via phone at 207-812-3858 or via email at Cheryl.sheasbyl@homeinstead.com. Each Home Instead franchise is independently owned and operated

CAS Services, Inc dba Home Instead Senior Care
PO Box 1497
Blue Hill, ME 04614

Each Home Instead franchise is independently owned and operated.